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Quality Guidelines For Doors and Windows | ROPO

Your New Windows Investment will be Protected by Our 10 Years Guarantee, Thereby Ensuring Your Complete Security and Satisfaction
  • 5 production steps to ensure quality
  • Choose suitable doors and windows to meet the needs of users in different housing areas
  • How does ROPO ensure the accuracy of door and window customization?
  • Warranty List
  • Notes On Some Materials And Parts
  • Instructions For Replacement Accessories
  • Relevant certification

ROPO Windows Factory Quality Assurance

In Order to Ensure that ROPO's Door and Window Products can Meet Your Needs, We have Comprehensively Improved the Quality of Products in Many Aspects

Order Review

After order confirmed, we have a meeting with the main peoples who work for workshop before production, investigate all the workmanship and some technical problems, ensure all of them have related ways to settle and control

1

Verify Raw Materials

Inspect all the materials when arrived, ensure they will be catched up customer's requirements.

2

Semi-finished Product Inspection

When window & door are assembled, QC will measure the window size and check the appearance of the window if any scratch or damage

3

Product Testing

After the window & door finish, QC will test the window operation, the hardware installation and glass

4

Inspection Report

Final inspection when pack up all the goods, our QC will issue the inspection report and release products if there is not any problems

5

Choose Suitable Doors And Windows To Meet The Needs Of Users In Different Housing Areas

Safer, Energy Efficient, Quieter

Safety(Hurricane proof)

  • Certificate: Miami Dade Test
  • Area: Hurricane, Typhoon
More

Energy Saving

  • Certificate: WERS, NFRC
  • Area: Cold and Hot
More

Sound Insulation

  • Certificate: STC Test
  • Area: Noise-Block / Airport
More

How Does ROPO Windows Ensure The Accuracy Of Door And Window Customization?

We Pay Attention to Detail Management and Ensure Your Installation goes Smoothly with Precise Products

The Accuracy of Door and Window Customization is the Key

  • CNC Equipment
  • Experience Workers
  • Quality Control Plan

How to Ensure that Door and Window Products do not Fade

  • Aluminum Frame: Interpon Powder
  • uPVC: Tropical Mix formulation
  • 10 Years Warranty

ROPO Windows Warranty List

We Pay Attention to Detail Management and Ensure Your Installation goes Smoothly with Precise Products
TypeBrandDescriptionWarrantyRemarks
Window / Door FrameGerman VEKAColor Faded / Corner Break / Frame Out of Shape etc…10 Years
Chinese Zhongcai6 Years
Aluminum JMA10 Years
HardwareGerman BrandHardware Rusty / Hardware Damaged10 Years
Chinese Brand6 Years
Insect Screen (Flyscreen)Retractable Screen / Accordion ScreenMesh Damaged / Hardware Damaged3 Years
Sliding Screen / Fixed Screen3 Years
GlassGlass Foggy10 Years
CommentsHave been manufactured and tested to comply with Australian Standard AS2047:2014 / Glass Standard AS/NZS 2208-1996 / AS1288 / AS4666 and North American Fenestration Standard AAMA / NFRC / NAMI / and Miami Dade and requirements as specified on the order.

In addition to this compliance certificate the Builder / Installer will need to certify that the window and doors supplied have been installed correctly andthe glass is located in the correct openings. ROPO company certify the workmanship of materials only, installation and appropriate use in the responsibilityof the builder / installer.
1, Hardware: Handle, Locking System and Hinges
2, Glass: Glass is fragile, glass breakage caused by human factors or strong weather factors is not covered by the warranty

Notes On Some Materials And Parts

We Pay Attention to Detail Management and Ensure Your Installation goes Smoothly with Precise Products

The Warranty does not Cover

  • Products that have been subjected to abuse, misuse or neglect.
  • Colour variations or shades that may occur.
  • Products that have not been maintained in accordance with the Care and Maintenance instructions specified by ROPO.
  • Products which have been supplied according to a required specification, where such specifications are subsequently determined as inappropriate.
  • Products that have been subject to abnormal conditions, including environment, temperature, water, fire, humidity, pressure, stress or similar.
  • Products which have been supplied but not installed in accordance with the requirements of the National Construction Code.
  • Products subjected to corrosive environments.
  • To the extent permitted by law, any consequential loss arising from defective or faulty products supplied by ROPO.

Instructions For Replacement Accessories

We Pay Attention to Detail Management and Ensure Your Installation goes Smoothly with Precise Products

Door and window accessories are a consumable item that may be damaged and replaced during use. If you need to replace damaged parts, please contact us in time.

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ROPO Windows Related Certification

In order to Ensure the Quality of Our Products, We have Strict Inspections and Related Certifications

Australian Glass and Window Association

Membership No.: 977

AGWA member products are tested by a NATA accredited third party to provide independent assurance of technical competence. This ensures that:

  • Members manufacture their products in accordance with the details on their AS 2047 test reports.
  • Product ratings and labelling requirements are continuously verified and maintained to provide meaningful comparative product performance information.
  • Architects, specifiers and building inspectors meet or enforce compliance with Building Codes.
  • Manufactured products being supplied to the market are compliant and have passed AS 2047 Physical Tests.

Australian Standard-AS1288

Glass In Buildings – Selection & Installation

Specifies Procedures For The Design, Selection And Installation Of Glass In Residential And Commercial Buildings.

  • Includes Guidance For Installation Practice, Based On Proven Techniques.
  • Q: How can you ensure the window and door size?
    A: CNC equipment, Quality Control Plan and experience workers
  • Q: What can we do if the window and door is quality problem?
    A: You can contact your professional consultant and send related pictures or videos
  • Q: How long is your warranty?
    A: 10 Years warranty
  • Q: Your uPVC frame is Tropical Mix Formulation?
    A: Yes, the uPVC frame is tropial mix formaulation
  • Q: The aluminum frame is faded?
    A: No, we use german interpon powder, it is 10 years warranty
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